Lesson 1: Portal Registration For Patients or Representatives

Welcome to RXNT learn. In today's lesson, we will cover how to register for the RXNT Patient Portal in three simple steps. The Patient Portal allows you to manage your health records by viewing test results, visit notes and prescriptions, completing important documents, scheduling appointments, paying bills and more. It also allows authorized representatives to register on behalf of a patient which they represent.

Not all providers utilize the RXNT Patient Portal. your provider will be able to confirm if this tool is available to patients. If your provider's office utilizes our patient portal, let them know you are interested in enrolling, and request to send you the registration link. Confirm your provider has your most up to date email address and cell phone number on file. To register for the patient portal, you have the option to receive the registration link either by email or text message. Please inform your healthcare provider about your preferred method to ensure smooth registration. Upon your provider sending the registration link, you will receive either an email or text message through your preferred contact method, welcoming you to the patient portal.

The invitation includes the name of the practice location and provides a registration link valid for 72 hours from the time it was sent. If 72 hours lapses without registering, simply ask your provider to resend the link. The email and text share the same message, which reads: "To get started, click below to complete your registration."

For this tutorial, we're going to walk through the registration process of receiving the invitation via email on a desktop computer. Once you click register, a new window will display step one of the registration process. Verify your identity by entering your last name and date of birth. Select your communication preference for the validation PIN code choosing between text or email.

Then click continue, the information entered must match the information your provider has on file for you. If there is a discrepancy, you will receive a notification like this one that reads "invalid patient data". If this occurs, please contact your provider's office to confirm your last name, date of birth, email address and phone number. Once you have entered your identification information, you will be directed to step two of the registration process, which requires you to validate a PIN code sent to your email or phone at this step. The pin is a six digit number sent by email or text message. Open the email or text to view the PIN code, then return to the registration tab to enter it in the required field. This pin is valid for 10 minutes. If 10 minutes lapses without validating, simply click the Send New Pin hyperlink, which will become active once the original pin expires.

Once you have successfully entered the pin, you are directed to step three of the registration process to create your login credentials. First select patient, if you are the patient creating the account or representative. If you were granted access to be an authorized representative on another patient's account, such as your spouse or child. If the patient is under the age of 13, the account will default to representative. If you selected patient, enter your desired username and password. Then confirm your desired password below. If You selected representative, enter your first name, last name, date of birth and relationship to the patient, choosing from spouse, child, parent or other.

Next, enter your email address, desired username and password. Then confirm your desired password below. The remaining steps apply whether you have selected patient or representative. Your password must contain eight characters that includes at least one uppercase character, one lowercase character, one number and one special character. If the two passwords do not match, you will be notified in red text that indicates "passwords must match". Click the electronic authorization hyperlink to review, then select the checkbox that states, "I have read and agree to electronic authorization". Next, confirm your 18 years of age or older, or at least 13 years of age and have received consent from a parent or legal guardian to use my RXNT. Select the checkbox to confirm, then click Create Account.

If your desired username already exists, you will be notified in red text that indicates username already exists. If this occurs, please create a new username, then click Create Account. Once your account has been successfully created, you will be directed to the patient portal, where a green pop up will appear in the bottom left of your screen, informing you that your account has been created successfully. You will be prompted to review the Terms and Conditions and Privacy Policy. Click each hyperlink to review, both will open in a new tab. Once reviewed, return to the patient portal tab to acknowledge that you have read and accepted the Terms and Conditions and Privacy Policy by clicking Accept. If you are not ready to review and accept, you can opt for clicking Sign out. You can sign in at any time by visiting rxnt.com/phr or downloading the myRXNT app. When logging back into the portal, you are prompted to select the Account Type. Choose between either patient or representative, then enter the login credentials you created in step three. Once accepted, representatives are directed to their profile and prompted to enter their demographic information. Please complete all required fields indicated by asterisks, then click Update.

That's all for this lesson. If you require assistance with the patient portal registration process, please contact your provider's office.