Introduction
Learn how to register as a patient or representative in RXNT's portal with this step-by-step lesson.
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Welcome to RXNT Learn! In this lesson, we’ll show you how to register for the RXNT patient portal in three simple steps. The patient portal lets you manage health records, view test results, visit notes, and prescriptions, complete documents, schedule appointments, pay bills, and more. Authorized representatives can also register on behalf of a patient.
Not all providers use the portal. Check with your provider’s office, request the registration link if available, and ensure they have your correct email and cell phone number on file.
To register for the patient portal, choose to receive the registration link either by email or text and let your provider know your preference. The invitation includes the name of the practice location and a registration link valid for 72 hours. If 72 hours lapses without having the opportunity to register, simply ask your Provider to resend the link.
Both the email and the text message share the same message: “To get started, click below to complete your registration”. If you chose to register via email, notice a blue button that says “Complete Registration”; click here to begin the process. If you chose to register via text message, tap the link provided.
For this tutorial, we’ll register for the sample patient’s portal via email on a desktop. After clicking Complete Registration, step one opens. Verify your identity by entering your last name and date of birth as it appears in your provider’s records. If the information doesn’t match, you’ll see “invalid patient data” and should contact your provider to confirm your details. Your email (or phone if registering on mobile) will be auto-filled.
Review and agree to the Electronic Authorization, then complete the reCAPTCHA, if prompted. Click Send Verification Code to receive a 6-digit PIN via your preferred communication method, valid for 10 minutes. Enter the PIN in the registration tab to proceed. If you don’t receive it, click Resend PIN. If 10 minutes pass, click Send New PIN once it becomes active.
After entering the PIN, you proceed to step three to create your login credentials. Select Patient if you are creating the account for yourself, or Representative if you have authorized access to another patient’s account, such as a spouse or child. Accounts for patients under 13 automatically default to a representative account.
If you are the patient: The communication method used during registration will be pre-filled. You will need to provide the other method not used at registration. Then, enter your desired username and password, confirm your password, and click Create Account.
If you are a representative: Enter your first name, last name, date of birth, relationship to the patient, and the communication method not used during registration (email or cell phone). Then, enter your desired username and password, confirm your password, and click Create Account.
Your password must contain 8 characters that includes at least one uppercase character, one lowercase character, one number, and one special character. If the two passwords do not match, you will be notified in red text that indicates “Passwords must match”. Click Create Account to proceed. If your desired username already exists for another user, you will be notified in red text that indicates “Username not available”. If this occurs, please create a new username, and click Create Account once more.
Lastly, please review and accept the Terms and Conditions and Privacy Policy. Click each hyperlink to open them in a new tab. After reviewing, return to the patient portal tab and acknowledge that you have read and accept both by clicking Accept. Once accepted, patients are directed to their dashboard, while representatives are taken to their profile and prompted to complete the remaining information. Fill in all required fields, marked with asterisks, then click Update.
If you are not yet ready to review and accept, you can opt for clicking “Sign Out,” which will log you out of the patient portal. You can log back in any time by visiting www.rxnt.com/phr or downloading the myRXNT app. When logging back into the portal, you have two options for signing in:
One, Use Personal Information: Enter your last name, date of birth, and contact method.
TWo, Use Credentials: Select Username and Password, choose either Patient or Representative, and then enter the login credentials you created during registration.
That’s all for this lesson. Should you require assistance with the patient portal registration process, please contact your Provider’s office.